Shipping Policy

We are committed to providing reliable and convenient shipping for all customers.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days after payment has been confirmed.

Processing times may vary for products that are temporarily out of stock, made to order, or require additional preparation. If there is any significant delay, we will contact you with an updated estimated shipping date.

Free Shipping

We offer free shipping on all orders within our standard delivery areas. There are no additional handling or shipping fees added at checkout.

Shipping Methods & Carriers

Depending on the product, destination, and shipment size, orders may be shipped using parcel or freight services.

For freight shipments, we work with trusted carriers including:

• Estes

• ABF Freight

• XPO

• R+L Carriers

The carrier used for your order may vary depending on your delivery location and freight requirements.

Tracking & Delivery Appointments

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

For freight deliveries, the carrier will generally contact you in advance to arrange a delivery appointment. Please make sure the contact information provided with your order is accurate and that you are available to receive the shipment.

Freight Delivery & Inspection

For large or freight shipments, please carefully inspect the shipment before accepting delivery.

Please check the packaging, pallet, crate, and product for any visible signs of damage.

If you notice any damage, take clear photos of the damaged areas and the overall shipment before refusing the delivery.

If the shipment is significantly damaged, you may refuse the delivery. Please take clear photos showing the damage and contact us immediately after refusing the shipment so we can assist you with the next steps.

If you accept a shipment with visible damage, please document the damage with clear photos and contact us as soon as possible.

Delivery Requirements

Customers are responsible for ensuring that the delivery location is suitable for receiving the ordered product.

For large equipment or freight shipments, please make sure there is sufficient space and appropriate access for the delivery vehicle.

If special delivery requirements apply to your order, please contact us before placing your order so we can confirm the available shipping options.

Shipping Delays

While we work with reliable carriers to provide timely delivery, transit times may occasionally be affected by weather, carrier delays, holidays, traffic, or other circumstances beyond our control.

Once an order has been handed over to the carrier, the actual transit time is determined by the carrier and may vary by destination.

Questions About Your Shipment

If you have any questions about your order or shipment, please contact our customer service team. We will be happy to assist you with tracking information, delivery status, or other shipping-related questions.